|
|
|
 |
|
|
|
Our
support teams will ensure that you get the most out of your system long after successful
deployment. An optional support agreement is encouraged for support and enhancements to
the system. |
|
|
|
Location |
|
|
|
This
stage of the project is conducted |
|
|
|
|
 |
|
On
standby at Objecutive's office. Maintenance services may be offsite or
onsite depending on the nature of the support call. |
|
|
|
|
Project
Investment |
|
|
|
The
maintenance stage is conducted |
|
|
|
|
 |
|
On
an hourly rate basis. |
|
|
|
|
Deliverables |
|
|
|
The customer will
receive |
|
|
|
|
 |
|
Support |
 |
|
Further training |
 |
|
Enhancements |
|
|
|
|
Duration |
|
|
|
The maintenance
stage |
|
|
|
|
 |
|
Ongoing.
Objecutive typically provide second level support to the customer's IT
department. Support usually covers multiple years and covers enhancements made to the
system. |
|
|
|
|
Project
Management Disciplines |
|
|
|
Objecutive
builds business solutions using best practices and proven methodology. We have rich
project management disciplines throughout the whole process of the project, including : |
|
|
|
|
 |
|
tools for project
management |
 |
|
tools
for customers to capture new changes and required functionality for their system |
 |
|
web
based site for customers to view timesheets and other administrative documents relating to
the project |
|
|
|
|
Click
here to see Objecutive's web-enabled Change Control System for our
customers: |
|
|
|
|
 |
|
PlanIT
|
 |
|
Roles and
Responsibilities |
|
|
|